Support 24/7 Help Desk

Support

MSpace Help Desk Support – (612) 238-3277 or helpdesk@yourMspace.com

MSpace/FRG understands there is always the possibility of equipment malfunction and wants to be remotely accessible to you when necessary troubleshooting steps need to be taken to ensure quality performance of your technology equipment. MSpace/FRG offers remote helpdesk assistance via phone 24 hours a day, 7 days a week, 365 days a year to support your audio, video and presentation systems.

Onsite System Troubleshooting Support

If your technical needs require more hands-on attention, MSpace/FRG offers onsite troubleshooting support.  Being present onsite provides more streamlined assistance with skilled technical support eliminating the possibility of recurring equipment problems.

Onsite System Management Support & Service

Going beyond the temporary troubleshooting support, MSpace/FRG will provide permanent onsite system management support if your business is in need of consistent maintenance. Depending on your technical requirements, MSpace/FRG offers the options of 1 and 3 year contracts to ensure ongoing attention for your technology performance.

Network Services

MSpace/FRG has developed a strong partnership with Glowpoint, which together, allows us to deliver IP-based video calling plans to video endpoints, to providing state of the art gateway technology to allow cross platform (ISDN, IP, HD). This expert assistance optimizes your existing infrastructure and bandwidth delivering video seamlessly across your organization. Glowpoint is focused on being your true partner in developing and helping manage your video environment.

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