FRG Team
FRG uses the superior quality of MSpace's engineers and project management for integration projects. The select MSpace team bring FRG the experience and wealth of knowledge needed to skillfully execute and complete integration projects.
Management Team
Keith Gustafson
Engineering Manager
kgustafson@yourMSpace.com
Direct Phone: (612) 238-3264 
Keith has been in the Professional AV industry for over 16 years. Job titles have included: Director of Engineering Services, Sr. Sales Engineer, Sales Engineer, Field Engineer supervisor, Lead Field Engineer, Field Engineer, and Programmer. Keith has designed and worked on countless numbers of A/V projects for customers consisting of but not limited to: Ceridian Corp, Lockheed Martin, Xcel Energy, MN Dept of Revenue, MN DHS, MN DOT, USBank, Piper Jaffray, Briggs and Morgan, Polaris, Qwest Communications, Courts thoughout MN, Alliance Berstein, CSM, and many others. Keith is a strong leader and a vital asset to our team here at FRG/MSpace.
Travis Kjerstad
Integration Manager
tkjerstad@yourMSpace.com
Direct Phone: (612) 238-3262
Travis joined the MSpace team in February of 2006 bringing 8 years of experience in managing production facilities and warehouses, as well as project management. Here at MSpace, Travis is the Project Manager for many integration installations from idea to completion in hopes of mitigating delays and disruptions. Overall, Travis has had 12 years of management experience in the service industry. Currently, Travis is in the process of finishing up his degree in business management. When Travis is not in the office you can find him on the golf course trying to beat his best round of 76.
Patricia Gilbert
Accounting and Finance Manager
pgilbert@foxgraph.com
Direct Phone: 847-428-5068 ext 103
Patricia started working for Fox River Graphics in June of 1995 as Business/Finance Manager. She previously worked for 15 years at the Illinois College of Optometry in Chicago as Director of Institutional Services with responsibilities for HR, Payroll, Telephone Systems, Dormitory, Print/Mail Room, Bookstore, and Cafeteria. She has a Bachelor's Degree in Business Administration/HR from Roosevelt University. Patricia was born and still resides in Elgin IL. In her spare time she and her husband John sing with the Elgin Choral Union, a local classical choral group of 120 members performing 4 concerts a year. She also designs and makes one of a kind custom jewelry. She enjoys fishing and golfing.
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GSA Team
James Beaudin 
GSA Team Leader
jbeaudin@FoxGraph.com
Direct Phone: 847-428-5068 x117
Jim joined Fox River Graphics in May of 2003. He has been in the A/V industry for the past 11 years. Jim is certified in Web development/E-Commerce. Prior to working for FRG he worked for Midwest Visual and MCSI. He attended Central Michigan University, Grand Valley State University and was adjunct faculty at Oakton Community College teaching courses in web design and e-commerce. Jim brings to MSpace vast knowledge and experience in products and services, vendor relations and is an integral part of the US Government GSA team. He grew up in the central Michigan area. Jim spent two years working and living in London, England before relocating to Chicago.
In his spare time, Jim enjoys traveling with his family, attending cultural events, and is an avid buff of all things history and military.
Marty Schumacher
GSA Team
mschumacher@FoxGraph.com
Direct Phone: 847-428-5068 x 122
Marty joined the Fox River Graphics team in September 2007. He is a 2006 graduate of the University of Iowa, where he majored in Journalism & Mass Communication. Marty also earned a Master of Business Administration in 2008 and is planning to further his education in the future. Prior to arriving at Fox River Graphics, Marty worked for Sargon Productions, his uncle's production company that specializes in large scale A/V presentation within the corporate sector. Marty traveled throughout more than 25 states during his tenure. He was born and raised in Illinois and currently lives in Hampshire, IL with his wife, Genna. When he is not in the office, Marty enjoys spending time playing 12" softball, bowling, doing yard work, playing cards, or just relaxing at home.
Anna Brackin
GSA Team
abrackin@FoxGraph.com
Direct Phone: 612-238-1252
Anna joined the Fox River Graphics team in June 2011. This was not Anna's first experience working with the GSA team, as she was the marketing intern in the summer of 2010 with MSpace. Anna is a 2011 graduate of the College of St. Benedict, where she majored in Business Management. She currently lives in Eden Prairie, MN and enjoys writing, running and being with her friends and family.
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Help Desk Team
Griggs Nichols
Customer Service Manager
gnichols@yourMSpace.com
Direct Phone: (612) 238-4481
Griggs attended the University of Minnesota and graduated from Brown Institute for radio and television broadcasting. Having spent twelve years with a major global financial management firm as a Systems Analyst and Technology Services Manager, Griggs just recently joined the M:Space team. Griggs is our highest certified Tandberg specialist having attained certifications as Certified Technical Associate (TCTA), Certified Technical Expert (TCTE) and TMS Specialist (TCTMSS). He brings a depth of corporate networking and systems knowledge to MSpace. Griggs also adds to both FRG/MSpace's Saint John's tally, having graduated from St. John's Prep School, and to FRG/MSpace's musician tally as a performing blues and rock singer.
Mark Miller
Customer Service Representative
mmiller@yourMSpace.com
612-238-3275
Mark started his AV Career as a technician working with Smart Systems Technologies in Cincinnati. After moving to the Twin Cities in 1997 he gained experience working in the AV field as a technician, Service manager, Network Manager, Install Training Manager and Projects Coordinator with a local residential AV company. Mark in now contributing to MSpace's mission to deliver quality service by joining our Customer Service department! Mark and his wife live in Minneapolis where Mark spends his spare time as a well-known figure in the Twin Cities motorcycle scene for over a decade. Mark is a past President and Vice President of the Central Roadracing Association and now spends time as an instructor for the Zalusky Advanced Riding School.
Lee Windsperger
Managed Services Account Manager
lwindsperger@yourMSpace.com
612-238-4488
Lee comes to MSpace after having owned his own company, American Pro Audio, Inc., which specialized in selling recording studios in the Minneapolis area for clients such as: Prince, TCPTV, MPR and IPR along with many others. When APA closed its doors in 2008, Lee took a position as Sales and Marketing Manager at Electronic Design Company. Lee has joined MSpace in spring 2010 as a Managed Services Account Manager. Lee currently lives in Watertown, Minnesota with his wife Mischelle and has two children who are out of college. He enjoys playing music in two rock bands and a bluegrass band and has directed a children's choir at his church for many years. He is also a MN Twins Season Ticket Holder and is a huge Twins fan.
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Engineering Team
John Lillicrap
Sales Engineer
jlillicrap@yourmspace.com
Direct Phone: (612) 238-3274
John has a B.S. degree in Electrical and Electronic Engineering from Manchester University in England, he started in the AV business - back when ‘AV' really WAS ‘AV' - and he has spent his professional career in the business as it progressed from rudimentary, relay controlled slide shows to the present effortless, computer controlled boardroom displays with touchpanel control, video conferencing etc. During the course of his career, John has worn many hats - starting as a bench technician and quickly working his way up the corporate totem pole. Among the more unusual responsibilities, John led the thrust to achieve ISO9001 certification at a multimillion dollar company, becoming certified as an RAB accredited ISO9000 Lead auditor in the process - commuted for a year between Minneapolis and Hong Kong where he managed an SE Asia sales office - was the leader on the team that designed and sold an indoor 'Disney type' theme park in Japan. He's done a lot - always in the AV industry - currently he works as a Sales Engineer whose main task is to prevent the sales reps selling anti-gravity.
Thomas Larson
Sales Engineer
tlarson@yourmspace.com
Direct Phone: (612) 238-3267
Tom Larson joined the MSpace team in March of 2004. Tom was named most likely to make you laugh at a staff meeting, though he feels the title is somewhat undeserving. Tom follows many of his fellow M:Space team members through their shared history at both ClearOne Communications and Acoustic Communications. It was at Acoustic Communications that Tom began his work as a sales engineer in 2000. Tom has designed A/V projects for customers including: Polaris, Northwest Equity Partners, Xcel Energy, Ryan Companies, USBancorp, BAE Systems, many Courtrooms throughout MN, Jones Lang LaSalle in Chicago, and others. Prior to this Tom lived the musician's dream and reality touring as a Road Manager and FOH engineer throughout the 90's. Tom follows Steve Lehto living his passion for music by recording and performing music regionally...only Tom plays bass.
Patrick Rochleau
Sales Engineer
PRochleau@yourmspace.com
Direct Phone: 312-267-0019
Patrick Rochleau has a BA in Audio, Arts & Acoustics from Columbia College, Chicago. He started with FRG/MSpace in September of 2009 bringing 8 years of experience as a technician, designer, project manager, and working in freelance live sound and recording. His experience in these aspects of the business is a great asset to the engineering team. Patrick will be working out of the MSpace Chicago and Carpentersville offices.
Patrick grew up in the St. Louis area, but now lives with his wife, Kelly, in Skokie, IL. Outside of work, Patrick leads the media team at his church and enjoys outdoor activities like camping, rock climbing and riding his motorcycle.
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Field Technician and Programmer Team
Steve Groenke
Field Technician
sgroenke@yourMSpace.com
Direct Phone: (612) 238-3269
Steve has a BA in accounting with a minor in economics from the University of Minnesota. Steve has been with the MSpace team for almost 2 years. He brings over 14 years of experience in the AV industry to the organization. He has completed CTS certification as well as numerous Polycom and Crestron training classes. Steve has installed many large projects nationally as well as in the Twin Cities area.
Brian Green
Field Technician
bgreen@yourMSpace.com
Direct Phone: (612) 238-4489
Brian came on board as MSpace's newest field technician in the summer of 2008. He has an Associate's Degree in electronics and 12 years of experience in the AV and IT industry. His experience ranges from A/V design engineer and installer to pro audio bench technician responsible for component level troubleshooting and repair of pro audio electronics. He is also an experienced network engineer with extensive experience in 802.11 wireless networking, including assisting in the development of custom wireless solutions for the Minneapolis Wireless project. He has done designs and integrated system installs for clients like Target, ADC Telecom, Best Buy, and Wells Fargo, to name a few. The broad range of his experience makes him uniquely qualified to be a systems integration tech with unlimited powers.
Steve Walberg
Field Technician
swalberg@yourMSpace.com
Direct Phone: (612) 238-3279
- 1972-1975 (United States Naval Electrician Petty Officer)
- 1977 (Graduate Technical College Electronics Technician)
- 1977- (present Electronic and A/V Technician)
- Certified ClearOne Audio Programmer/Installer
- Certified BiAmp Audio Programmer/Installer
- Basic Crestron Programmer
• Licensed Power Limited Electrical Technician
Ron Zytkovicz
Lead Programmer
rzytkovicz@yourMSpace.com
Direct Phone: (612) 238-3269
Ron Zytkovicz joined MSpace in the spring of 2007, bringing valuable past work experience as our lead programmer. He attended Northwest Electronics Institute (NEI) and graduated with a degree in Electronics. In 1989, I was a part of Acoustic Communications managing service and maintenance calls. In 1994, Ron was appointed Install Service Manager of Acoustic Communications with the responsibility of hiring and managing the technician staff as well as supervising company installs of custom integration systems. In 1998, Ron moved to AVI Systems doing programming, engineering and servicing. Since joining the MSpace team, Ron has earned certifications with Tandberg, Polycom, AMX as well as becoming a Certified Crestron Programmer. Under Ron's Operations Supervisor umbrella, he is responsible for project installation, custom programming and customer servicing.
Geoff Heimer
Logistics Specialist
gheimer@foxgraph.com
Direct Phone: 847-428-5068 x 112
Geoff came on board with Fox River Graphics in July 2007. In addition to standard warehouse duties such as shipping and receiving, Geoff's daily responsibilities include working closely with the technicians and project managers to ensure that all products are received for every project. He also closely manages the company's inventory and handles product returns with all manufacturers. In addition, Geoff works with processing vendor invoices and is responsible for logging detailed information about the products that enter the warehouse. Geoff's start in the A/V industry came in 2001 when he began working with a production company where he gained valuable hands-on experience and knowledge. Geoff was born in Chula Vista, CA before moving to the Carpentersville area in 1981. Outside of the office, Geoff can be found attending concerts, on a disc golf course, fishing, or simply hanging out with friends.
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Operations
Sharon Robinson
Office Assistant
srobinson@FoxGraph.com
Direct Phone: 847-428-5068 ext. 100
Sharon has been with Fox River Graphics since 2003. Assisting the team any way that she can she has taken on a variety of duties to help the sales team as well as customer service. Other responsibilities include file management, invoice customers, and collections. Sharon works out of the Carpentersville office and has past experience working as a waitress for 37 years and has some retail experience. Born and raised in Carpentersville Sharon has lived within a 10 mile radius her entire life. Sharon is a wife of 31+ years and a mother of three grown boys. Outside of work she enjoys bowling, golfing, and reading.
Michelle Heining
Business Administrator
mheining@yourMSpace.com
Direct Phone: 612-238-3276
Michelle started working for MSpace when it was first introduced in 2002. She has a BA from the College of St Benedict -Liberal Studies/Business Management, and her primary work experience is in bookkeeping and banking where she contributed at Radission Suites Hotels, Marquette Bank, Bremer Bank and a private construction company. Michelle is from Hutchinson, MN and aside from work she likes spending time with her kids, gardening, arts and crafts, scrap-booking, walking, biking and traveling.
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