Audiovisual Integration
FRG offers full integration of the top AV technologies in the industry. The complexity that goes into the design and execution of a fully integrated room requires the expertise of professional engineers and technicians from both MSPACE and FRG to properly implement a full solution. FRG's staff of audiovisual and videoconferencing experts along with our partnerships with the top audiovisual manufacturers provide the professionalism and knowledge needed to simplify these complex audiovisual systems.
Integration Solutions
FRG's integrated programming, system design and control systems provide the end user with an easy to use platform for their audiovisual and videoconferencing solution. FRG's knowledgeable and expereinced team takes the time to fully understand your project and create quality solutions and sustainable partnerships for on-going success. With this strategic and innovative approach to integrated communications, FRG helps customers create a solution that maximizes their communication capabilities and increases their return on investment.
Project Management
The keys to any successful project, large or small, are effective planning and communication. For this reason, FRG offers a variety of Project Management services to fit the needs of your organization. Each FRG Project Manager has extensive experience in the installation and integration of your system. From simple equipment delivery tracking to major construction projects and Enterprise wide system roll outs, our highly qualified and trained project managers coordinate all internal and external resources to ensure the timely and successful completion of your project. As a net effect, FRG Project Managers save both time and money.
Installation
Our highly trained ICIA-certified installation technicians offer an effective and efficient approach to ensure each install adheres to industry standards and delivers exceptional results for our customers. Our technicians provide solutions and support on new system installations and alterations that will help you to optimize the performance of your existing system. Both on-site and remote support are available.
Training
The most sophisticated system designs are, in fact, useless if you are not comfortable using the technology. That’s why, upon completion of the installation of your new system, FRG provides training to ensure that key users of the system are comfortable with the technology and the overall operation of the equipment. Each system purchased from FRG includes brief, basic system operation training and a full set of documentation for your organization’s key personnel.
Additional On-Site or Video system training is also available from FRG. Qualified trainers can come into your facility or train you via videoconferencing to show your staff how to use your new solution. Training can follow FRG standard agenda or can also be customized to meet your company needs. The service professionals at FRG can help determine cost-effective training programs catered to your organization’s needs.
Maintenance
FRG Help Desk Support – (612) 238-3277
FRG’s team of qualified and attentive technicians is ready and available 24/7 to assist anyone looking for a well maintained space. From Time and Materials assistance to our custom Platinum Plus Plan, we offer a wide range of service plans designed to keep your system in top working condition. Should your issue require on-site troubleshooting, FRG has some of the most experience technicians in the industry ready to resolve your problem in a professional and efficient manner. FRG has also developed a national network of AV Technicians ready to assist wherever you have service needs. From technical phone support to Next Day Codec Parts Replacement to complete System Maintenance, FRG has a Service plan for you. We also offer custom training programs to insure that your organization’s internal resources have all the information they need to consistently and successfully operate your system.
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